IBM Walk-in Drives in Hyderabad,Bangalore For Freshers/Exp as Technical Support Associate From 2nd to 7th December 2013

IBM Walk-in Drives in Hyderabad,Bangalore For Freshers/Exp as Technical Support Associate From 2nd to 7th December 2013

Company Name  : IBM

Qualification      : Any Graduate,Diploma,PG

Experience        : 0 - 4 Years

Job Location      : Hyderabad,Bangalore

Job Role           : Technical Support Associate - Service Desk Delivery (SDD)


Job Description:

* Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. 

* The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

* Remote Infrastructure support delivery

* perform problem cause analysis

* Resolve routine customer problem

* Ability to Identify Opportunity & Implement Process Improvements

* has technical experience and skills in the areas of problem determination, creativity and analysis.

* Ability to meet a set of defined account agent productivity measurements.

* Understanding of operating systems 


Desired profile:

* Freshers/ (Experienced up to 4yrs)

* Bachelor's Degree/ Diploma (12+3)

* Fluency in Communications Skills (both spoken and written)/ soft skills

* Excellent Communication skills 



Venue Details For Different Dates: 

Walk In Dates: 2nd - 6th December 2013

Walk In Time: 1 PM - 4 PM

Venue:

IBM India Private Limited, 

EGL D Block , Intermediate Ring Road, 

Koramangala, Bangalore- 560071

Or

IBM India Pvt Ltd, 

IBM Tower, 3B, MindSpace, Survey No. 64, 

APIIC Software Layout, Madhapur, 

Hyderabad-560081.


Walk-in Date: 7th December 2013

Walk-in Time: 10 AM - 1 PM

Venue:

IBM India Pvt. Ltd, 

SA 1, Opp to Jalbhavan, 

Banerghatta road, Bangalore

or

IBM India Pvt. Ltd, 

3A, Mindspace, Madhapur, 

Hi-Tech City, Hyderabad

Contact Persons: - Deepak / Arun / Shravan.


MANDATORY DOCUMENTS :

* Updated Resume

* Copy of this Job Posting is Mandatory

* Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original

* To take your candidature further, Pl register or create an account by clicking the below mentioned link and apply for this Job Requisition - GPSD- 0587409 and upload your CV and Photo Id proof.